Sales Policy

Effective Date: March 1, 2025

At FRESHOPTOPIS, we are committed to providing a seamless and satisfying shopping experience. Our Sales Policy outlines important terms regarding product availability, pricing, orders, and promotions. Please read the following information carefully before making a purchase.

1. Product Availability

  • All products are subject to availability. We strive to keep our inventory updated, but in rare cases, items may go out of stock after an order is placed.
  • If a product becomes unavailable after you place an order, we will notify you and offer an alternative item or a full refund.

2. Pricing & Payment

  • All prices listed on our website are in USD ($) and are subject to change without prior notice.
  • We accept major payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
  • Discounts and promotional offers cannot be combined unless explicitly stated.
  • Any applicable taxes or fees will be calculated at checkout.

3. Order Processing & Confirmation

  • Orders are processed within 1-2 business days after payment confirmation.
  • A confirmation email with order details and tracking information will be sent once your order has been shipped.
  • We reserve the right to cancel any order if fraudulent activity is suspected. If this happens, you will be notified, and a refund will be issued.

4. Shipping & Delivery

  • We offer domestic and international shipping with standard and expedited delivery options.
  • Shipping times vary depending on the destination and shipping method chosen at checkout.
  • We are not responsible for delays caused by customs, courier issues, or unforeseen circumstances.

5. Promotions & Discounts

  • Promotional sales, discount codes, and special offers are valid for a limited time and may have specific terms and conditions.
  • Discounts cannot be applied retroactively to previous purchases.
  • We reserve the right to modify or discontinue promotions at any time without notice.

6. Order Modifications & Cancellations

  • Orders can be canceled or modified within 12 hours of purchase if they have not been processed.
  • Once an order is shipped, it cannot be canceled or changed.

7. Return & Refund Policy

For information on returning an item or requesting a refund, please refer to our Refund and Return Policy.

8. Customer Support

For any questions regarding your order, promotions, or policies, please contact our customer support team: